Vicky Ortiz is more than a dog trainer—she is a passionate connector of hearts. Born in Ecuador and trained as a biologist, Vicky has felt a deep, intuitive bond with animals since childhood. From a young age, she dreamed of caring for dogs and truly communicating with them.

In 2008, she dove headfirst into the canine world, dedicating herself to studying ethology, behavior, and positive dog education. She trained intensively across Ecuador, Colombia, and Chile, learning from top professionals in Latin America. In 2009, she earned the prestigious International Certification in Animal Assisted Therapy from Universidad Mayor de Santiago de Chile through Fundación Bocalán—one of the most respected programs in its field.

That same year, she brought her dream to life and founded Mano Amiga – Dejando Huella, her first dog training business in Quito and Cuenca, Ecuador. With love and expertise, she trained over 60 dogs of all breeds and ages. She also gave back to her community by volunteering with her dogs in children’s therapy programs and offering emotional support in educational centers. Her work drew the attention of the national media, leading to interviews and seminar invitations nationwide.

In 2013, Vicky brought her mission to the U.S. and settled in Jersey City, New Jersey, where her journey continued. Her two beloved Labradors, Núa and Bono, became certified service dogs and faithful partners in her work. Together, they offered comfort and connection to seniors, children with disabilities, students under academic stress, and travelers in airports through Creature Comfort Pet Therapy.

In 2015, Vicky graduated from the Rising Tide Capital Community Business Academy, gaining the tools to open Vicky Ortiz Dog Training & Pet Services—a business rooted in empathy, respect, and the power of the human-dog bond.

After many years of shared adventures, Vicky experienced the heartbreaking loss of both Núa and Bono. That profound grief opened a new path in her mission: to support others through the emotional journey of losing a beloved companion. Today, alongside continuing her education in advanced areas of dog training, Vicky is becoming certified as a grief doula for pet loss. Her goal is to hold space for guardians during training and growth and through grief and remembrance.

Vicky leads every session with heart, science, and intention. Her gift lies not just in helping dogs learn but also in helping people connect, understand, and walk through life with their companions every step of the way. For her, training is never just about cues—it’s about building a relationship that lasts in love, memory, and presence.